A notice appears on my pc saying I have an email from my contact form. I immediately respond and get a little more information from the person who is Relocating to Hawaii (or a resident who just wants to start with an email) and is seriously considering buying a home while they are residing in our beautiful Hawaiian Islands.
The process starts for preparing them for their home purchase once they arrive in Honolulu County:
- I refer them to a local Loan Officer who knows our state laws and our Hawaii Purchase Contract. (and if they're Veterans of the Military they could be eligible to use their VA benefits)
- They subsequently get prequalified and the loan officer goes through everything that they need to do (or not) while they are preparing for their loan process.
- Their criteria is set with the price range (according to qualification and their desired monthly mortgage payment), bedrooms, baths, sq/ft. interior & land, parking, condo/single family, property condition, year built, neighborhoods and so forth and I plug it in to their custom reports.
They immediately start receiving listings for perusal from our Multiple Listing Service. They are set up with their own personal webpage to save to Favorites, Possibilities, Rejections and they can even make notes which I will see and answer.- I send them a Hawaii Relocation Packet or follow up consistently until they arrive or until they are ready to jump in and have me set showing appointments.
So then come the results....or not.
- All of a sudden they want to put in an offer long distance. (currently in contract with these CLIENTS...and they KNOW what we do and have expressed so)
- They decide they want to rent after working with them for MONTHS.
- They no longer return calls...once you've chauffeured them all over the place. (that is just plain rude)
- They say they've been calling MANY agents and which agent was I? (Maybe I didn't explain myself better)
- They go to an Open House and call me to write a contract.
- They got to an Open House and decide that they are the Real Estate Agent and can do better at negotiating.
- They know that I will walk them through the process step by step and think in their best interests.
- They respect me, my profession and my advice and ask questions instead of assuming or asking Joe the Handyman, or Nancy the neighbor.
- After a month of weekend showing appointments they mention that I can take them to lunch because it's a business expense. Sorry, gotta go.
- When I pick them up from the airport they have a LIST of places they want me to cart them around to before dropping them off at their hotel.
No matter what, in this business we cross paths with all types during the course of our careers. No matter what, I am human and I have feelings too. When people are just flat out rude and think a Realtor® is someone to use and abuse I keep telling myself, "It probably would have been a horrendous relationship anyway".
Over and over I come to the realization that in this business my personality has to connect with the consumer, the public, our peers (and everyone involved in the transaction) or there just won't be a happy ending.
When there is no hiding behind mask....there will be smooth tranactions.
I love happy endings.

Hawaii Military Relocation clients love a Realtor® that knows there 'stuff' regarding the area, the military and VA Loans for their Hawaii Home Buying experience.
I miss- 
Talk about PRO ACTIVE in their search for a home! We now have an accepted contract (today) and they are flying in from California for their home inspection scheduled for Saturday. (and they get to see Hawaii for the first time in their lives!)
Over time we all start to take things forgranted just because all of the hard work is done already. I didn't stop to realize just how much other people have done in the past to pave the way for me. And young adults like my children don't stop and realize just how much we have done to pave the way for them.
Okay. Back to my story. 
