Hawaii Real Estate | Hawaii Relocations | Hawaii Home Buying & Selling

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The Rewards? Smooth Transaction and Happy Clients

 The rewards lie at the end of a transaction that went all too well! Don't you all feel that "feeling" when the client's were just so wonderful and listened to everything you said, and did everything you instructed them to do? Don't you get that "feeling" when both sides (buyer/seller) have no problems getting everything done in a timely manner? We all go through horrendous transactions and the ones that will always stand out (positively) are ones that go off without a hitch.

In Hawaii, we surely have different Real Estate Laws than other state and I am very sure (after reading many a post on Active Rain) that all states are accustomed to their own contracts, addendums, transaction process and so forth but I'd like to share a little about this one...all because of the positive aura that surrounded it.

This particular transaction was a split  with an agent in my office who also asked me last year to co list his sister's condo. She did very well and although she and her husband decided to wait to purchase a single family home they did come back. Wham! The agent works full time as a Physics teacher so I take over from here (during the past year he's shown them property a couple of times)

So here's the deal:

  • May 27th- The agent calls me and is pretty much frantic. He says his sister/husband went to an Open House and he went to see it after and they want to write a contract. Can I please do the transaction and meet him in 10 minutes at the office to write the contract?  Uh, Sure!
  • May 28th - Counter offer for no closing cost credit (they wanted to try even though they had 100k to put down.) They accept and we open escrow. Client's went to LO's office w/the rest of documentation. After they meet with the LO they call me because they believe the interest and closing costs are way high. So, because they were ready to go "shopping around" (geez) I did them the one good thing. Stay with the LO but ask about matching, Every one wins out at this point.I call a couple of my lenders and give them the scenario, figures, breakdown and what they could do. They both tell me lower interest and payments. Call my client's back and give them the scenario and ask if the LO can "match" it. She does!
  • May 29th - Receive Association Docs and Seller's Disclosure
  • June 7th- Loan Approval.Only conditions are Survey, Prelim, Termite Inspection Report (I think I want to use this LO one day!)
  • June 10th- Buyer accepts Home Inspection and submits additional deposit into escrow. Buyer also signs off on Association docs and Seller's Disclosure.
  • June 11th - Survey done
  • June 13th- Receive Survey Report. Clear
  • June 14th- Preliminary Title Report okay. Termite Inspection
  • June 15th- Clear TIR (Termite Inspection Report)
  • June 19th- Seller's sign at escrow
  • June 21st- Buyer's (LO, me, Escrow Officer meet at escrow office) sign all docs.
  • June 25th - Buyer's balance of down payment in escrow -confirmed
  • June 27th- Final Walk Through (they just wanted to see the place again because they're so excited. Minor repairs done by seller...one bath faucet had a slow drip) The seller's were there and we all talked about the neighbors and home.
  • June 28th- Loan funded!  Escrow takes docs to Bureau of Conveyances to record tomorrow am.

And tomorrow morning I will get a call from escrow(who receives a call from the Bureau) between 8-10 am confirming recordation. And then I can give the buyer's the keys. (we don't hand over keys until it has actually recorded due to liability purposes)

Now, this is the kicker. My client (husband) is a  Honolulu Fireman and there was a paramedic who owned the home prior to the current owners and it just so happened this paramedic was the "trainer" for my client when he first started as a fireman. Now this man died in a plane crash in 2004 and therefore the reason it was sold to the current sellers. Now, from what I heard from my client this man was the nicest man and the whole neighborhood loved this guy. And he was a good friend of my client at the fire station. Who would have known. Being a big believer of Kharma and even HAWAIIAN Spirits and Superstitions  I surely believe in "what goes around comes around" as do my clients and they were actually PROUD to be the new owners even more so after hearing that!

We stayed there talking to the seller's until after 7pm. Great neighbors and neighborhood. The seller's knew everything about everyone and proceeded to tell the buyer's about who lives where, what they do etc. They were so happy by time we left....More happy than they were throughout the whole transaction.

No problems. No worries. No nothing but plain old happy appreciative clients. Now, how often do you have a really nice transaction such as this?  

 

P.S. I forgot to include that both sides parents, their little girl (who didn't want to leave) all were happy and all "attended" this final walk through. Nice when they all hugged me while we were leaving. Thank you Sally!  Thank you Sally ....and the one grampa that never remembers my name, Thank you Sarah...haha.

 

www.hawaiihomesmarket.com

 

All writing and pictures are the property of Celeste "Sally" Cheeseman, Century 21 Liberty Homes

                                                       

 

Celeste "Sally" Cheeseman  is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.

 

 © 2007-2015 Celeste "Sally" Cheeseman's

Hawaii Real Estate and Relocation Blog.

All rights reserved.

     

 


 

 

Comment balloon 55 commentsCeleste "SALLY" Cheeseman • June 28 2007 01:28PM
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