If everyone were open and honest then we would have no balance in our world. Does the same go for this scenario in our Real Estate Industry? As we all are human, there will be good and bad in all areas of life and that includes our industry. But let's look into this further.....
After reading Real Estate Referrals Gone Wrong by Kathy McGraw I started to think about early on in my career when I had held an Open House. One of the couples overheard me explain to another couple about VA Loans and how they could utilize their benefits. That couple stayed and talked with me and said they would like me to represent them and could I refer them to a loan officer who knew VA loans?
They surely qualified and then said they went to see a home the previous Sunday ‘at an open house' and could I write the contract? Bottom line is they did not know they were doing anything wrong by ‘switching agents'. Nor did they believe they were doing anything wrong by asking me to write up the contract quickly so they would not lose their chance at owning this home.
They weren't doing a darn thing wrong. Back then I did not stop to think about another agent showing them that home (turns out the agent just knocked on a sellers door without an appointment and asked to show the home) and I had asked if they were working with another agent and they said no.
I firmly believe that in the end "MY" clients were taken care of. I did find out 'after the fact' that their ‘first' agent was a new real estate agent.....and a loan officer too! She gave them the option of an 80/20 loan and did not explain anything about VA Home Loans. Subsequently, that agent/loan officer is no longer in the business.
But that's besides the point.
Or is it?
If all Real Estate agents would get educated so in turn can educate their clients it would solve many a problem. Or maybe not. But after that above scenario and splitting 50/50 with that company due to procuring cause I got educated real quick!
If you are being represented by a Realtor® please be up front and honest and step into our shoes. I just bet you would not want to be ‘used' as a chauffeur either. The rest need to....get educated and pass it along.
It's called balance.
Celeste "Sally" Cheeseman is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.
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