I read a post this morning and read through the wonderful comment stream. I picked up on a comment from Neal Bloom-Realtor ®CRS-Weston FL Real Estate (Keller Williams Properties, Weston FL) who said, "I'm a people person..that's just how I am...my clients have told me that they would rather talk to a live person sometimes. As far as agents go..it all depends on the listing. I say if it works for you then you do it the way is best for you".
And that's IS the beauty of our business. Whatever works for you or me is how we will conduct our business. The one thing about our business is that we attract like kind people who will be best fit to make the business relationship work. If you just want a business type relationship that is what you'll get. If you are a people person and insert a bit of ‘self' into the ‘relationship' then you will receive the benefits of both worlds.
- One agent refuses to pick up their phone and it goes to their office voicemail. They have an assistant that will return the call and they have a service that you can make appointments with. Is it giving the impression they are too busy and can't give the attention the client deserves?
- Another will take all calls, return texts and emails if they are not with a client (or busy doing family time) and will return it promptly when they're free. It's the right thing to do to give full attention to the client, right?
- Yet another agent will answer, return texts and emails no matter what. They stop in the middle of the street to do so. It's the way this world of technology has conditioned many who want to keep up with the times. Is it showing the client (or peer, or friend or family) that the conversation they're having with you is not important?
I have had clients ignore me and answer their text messages. I have had clients who refuse to email. I have had clients who are the most pleasant, eager to work as a team and bring me into their family as a friend.
We open our minds to all possibilities.
Are you a people person Realtor®?
I too will say, "Whatever works for you".
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This is what works for me......
This is what works for me......
Celeste "Sally" Cheeseman is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.
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